Terms of Service

These terms are the agreement between you and HWHosting, a small website-building and hosting service run by David Lynch (“we”, “us”). By creating an account or using the service you agree to them. We've tried to keep them short and in plain English.

The service

We build and host websites. Each customer gets their own isolated site container and database on our server. New accounts are reviewed by hand before a site is set up, and we may decline an account for any reason (if we decline after you've paid, we'll cancel the subscription and refund that payment).

Price and billing

• The plan is $30 per month (US dollars), billed monthly in advance through Stripe.
• Your subscription renews automatically each month until you cancel.
• If a payment fails, Stripe will retry it and we'll ask you to update your card. If a payment stays unpaid, we may pause or stop hosting your site after letting you know.
• We may change the price with at least 30 days' notice by email; the new price applies from your next billing period after the notice.

Cancelling

• You can cancel any time from your dashboard (“Manage billing”) or by emailing us. Cancellation takes effect at the end of the current billing period, and your site stays up until then.
• Payments already made are not refunded, including for partial months, unless the law requires it or we decide to in a particular case.
• After your plan ends we may delete your site, files and database. Please download anything you want to keep before then — ask us and we'll help export it.

Your content

You own the content you or we put on your site for you (text, images, code, data). You give us permission to store, copy and display it only as needed to host and run your site. You're responsible for having the rights to everything you upload and for keeping your own backups of anything important.

Acceptable use

Please don't use HWHosting to:

• break the law, or host content that infringes someone else's copyright, trademark or privacy;
• send spam, run phishing or scams, or distribute malware;
• host sexual content involving minors, or content that promotes violence or harassment;
• attack, scan or overload other systems, mine cryptocurrency, or try to get around the limits or isolation of our server;
• resell the service without our written OK.

If we see any of this we may suspend or remove the site, usually after contacting you first, but immediately if it's harming others or the server.

Availability

We work hard to keep sites online and secure, but we're a small service and can't promise the service will be uninterrupted or error-free. It's provided “as is”.

Limitation of liability

To the extent the law allows, we aren't liable for indirect or consequential losses (like lost profits or lost data), and our total liability for any claim is limited to the amount you paid us in the three months before it.

Changes to these terms

We may update these terms. If a change is significant we'll email you before it takes effect. Continuing to use the service after that means you accept the new terms.

Governing law

These terms are governed by the laws of the State of [TODO: state], USA.

Contact

Questions? Email support@hwhosting.com. See also our Privacy Policy.